Menu
Women
Men
Couples
Fetish
Sexy Lingerie
Customer Care
Claims and faulty goods
How can we help you?
Customer Care
Categories
Find information:
Ordering and Payment
Delivery
My Order
Product care & storage
Return
Claims and faulty goods
Contact Us
Claims and faulty goods
I received a defective product
How to file a claim?
Help! My product is broken or has stopped working!
Why has my product's surface melted?
What is the duration of the claims period?
My parcel was damaged in delivery
The packaging of my product was damaged when I received it, and I wish to return it
Disputes related to claims
Problems with Christmas Calendar or Couples Play Box
Sinful Original Christmas Calendar
Sinful Premium Christmas Calendar
Sinful Couples Play Box