Menu
Women
Men
Couples
Fetish
Sexy Lingerie
Customer Care
Return
How can we help you?
Customer Care
Categories
Find information:
Ordering and Payment
Delivery
My Order
Product care & storage
Return
Claims and faulty goods
Contact Us
Return
How to return an item?
Is it possible to swap items?
What's the standard timeframe for handling returns?
Is it possible to return only part of my order?
What if I reject a package during delivery?
How can I exercise my right of withdrawal?
How to use my 365-day return right?
How to return a gift?
When will I receive my refund?
I can see that you've received my return. Why haven't I received any notice?
How long do I have to return?
What is the right of withdrawal?
What should I know about the 365-day return policy?